Privacy Policy

Welcome to Reverie Home ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Reverie Home (the "App") and our website reveriehome.app (the "Website").

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address, name, and authentication credentials (including Sign in with Apple or Google).
• Profile Information: Any additional information you choose to provide, such as profile picture or preferences.
• User Content: Photos of rooms you upload for AI transformation, design preferences, and saved designs.
• Communications: When you contact our support team, we collect the content of your messages.
• Payment Information: When you make purchases, payment processing is handled by our payment processors (RevenueCat, Apple App Store, Google Play Store). We do not store your full payment card details.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Features used, time spent in the app, interaction patterns, and error logs.
• Analytics Data: Through Firebase Analytics, we collect anonymized usage statistics to improve our services.
• Log Data: IP address, access times, pages viewed, and the page you visited before navigating to our services.

2.3 Information from Third Parties

• Authentication Providers: If you sign in using Apple or Google, we receive your name and email address as permitted by your privacy settings.
• Payment Processors: Transaction confirmations and subscription status from RevenueCat, Apple, and Google.

We use the information we collect to:

• Provide, maintain, and improve our AI interior design services
• Process your room transformations and generate design variations
• Manage your account and provide customer support
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers to help us operate and improve our services:

• RevenueCat: Subscription management and payment processing
• Firebase (Google): Analytics, authentication, and cloud infrastructure
• Apple: Authentication (Sign in with Apple) and payment processing
• Google: Authentication and payment processing
• AI Processing Partners: Image generation and processing services
• Cloud Storage: Secure storage of your uploaded images and generated designs

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for 30 days after deletion request
• Generated Images: Stored for 90 days unless saved to your account
• Usage Analytics: Aggregated and anonymized after 26 months
• Support Communications: Retained for 2 years after resolution
• Transaction Records: Retained for 7 years for tax and legal compliance

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication using industry-standard protocols (OAuth 2.0 with PKCE)
• Regular security assessments and audits
• Access controls and employee training
• Secure token storage on your device

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: You can request limitation of processing in certain circumstances
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority

To exercise these rights, please contact us at privacy@reveriehome.app or use the data management features in the App settings.

Legal Basis for Processing: We process your data based on: (a) your consent, (b) performance of a contract, (c) our legitimate interests, or (d) compliance with legal obligations.

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You can limit how we use sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@reveriehome.app or call us at the number provided on our website. We will verify your identity before processing your request.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, device identifiers)
• Commercial information (purchase history, subscription status)
• Internet activity (usage data, interaction with our services)
• Geolocation data (general location based on IP address)
• Visual information (room photos you upload)
• Inferences drawn from the above

Do Not Sell or Share My Personal Information: We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising purposes.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with our service providers
• Compliance with applicable data transfer frameworks

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@reveriehome.app. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.

Our Website uses cookies and similar tracking technologies to improve your experience. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Vercel Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification for material changes
• Displaying a notice in the App

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@reveriehome.app
• Support: support@reveriehome.app
• Website: reveriehome.app

For GDPR-related inquiries, you may also contact your local data protection authority.